Do you have any retail locations?

Currently not yet, in order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff).

Which payment methods do you accept?

We accept Paypal.

How do you secure my payment information?

When you use PayPal to make payments on our website, all your payment information is transmitted through a secure and encrypted connection. We do not store your payment information on our system.

Will I have to pay customs duties, taxes or other fees?

You will not be charged any consumption tax.

What is your return policy?

We offer an easy, hassle-free 30-day return policy.

Why was my payment declined?

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card in 24 hours or payment method. If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.